Cloudely, Inc
Cloudely service offerings
Cloudely services are designed to meet your dynamic needs for cloud computing with focus on Salesforce Platform and native Salesforce AppExchange Applications. Our pricing is simple and yet flexible to meet the demand from growing startups to mature Enterprises.

Get affordable Salesforce Sales Cloud, Service Cloud and native AppExchange
Application Support from Cloudely today!
SERVICE OFFERINGS
1
Subscription Services
Monthly service package where Cloudely team will work with your end users or administrators to resolve issues. Two type of subscription services are available:

Business Assist: Suited for business that do not have Administrator

Admin Assist: Suited for business that have Administrators
2
On-demand Services
Fixed/prepaid hours package for end user and administrative support services. Cloudely will assist in managing versions, error recovery, business processes improvements, custom code, etc. Available in 40 hrs, 80 hrs and multiples of 40 hrs.
3
Engage Services
Professional services engagement for advanced implementation and customization. Cloudely can help you with solution implementation, upgrades, integration with internal enterprise applications and more…

SUBSCRIPTION SERVICES
Business AssistAdmin Assist
Support IncludesSalesforce platform AppExchange Application

End User & Admin Support

Salesforce platform AppExchange Application

Admin Support

Support ChannelEmail and Support Portal with 24 hr SLAEmail and Support Portal with 24 hr SLA
Features
– Private Knowledgebase
– Support Portal
– Application Health Report
– Data Quality Check
Included
Included
Monthly
Monthly
Included
Included
Monthly
Monthly
Best suited for…Organizations utilizing Salesforce platform and AppExchange applications, but do not have administrators to manage the platform and application.Organizations having dedicated business administrator and need to scale administrative capacity due to business growth.
ON DEMAND AND ENGAGE SERVICES
Business AssistAdmin Assist
Support IncludesSalesforce platform and native AppExchange applicationsCustomized to business needs
Support ChannelEmail and Support Portal with 24 hr SLANot applicable
Features
– Private Knowledgebase
– Support Portal
Included
Included
Included
Included
Best suited for…Advanced customizations using Salesforce platform and/or AppExchange applications, end-user training, custom advanced training, custom development, integrations and more…Implementation of Salesforce solution and AppExchange applications, upgrade to latest release of applications, integrations with Enterprise applications as well as other AppExchange applications and more…
ADDITIONAL SERVICES
Custom Training Services

Cloudely custom training services provides flexible and comprehensive training programs that are customized to meet your team's unique business needs and challenges. We partner with you to develop customized Salesforce and/or AppExchange training programs that will enhance your end-users and administrators adaptability to your solution.

Application Process Review
"Quote-to-Cash" cloud strategy. As organizations struggle to understand the impact of migrating enterprise applications to cloud, Cloudely brings its expertise in evaluating ROI and formulating cloud eco-system that comprises of enterprise applications connected to other cloud applications seamlessly. Cloudely provides application recommendations, strategies and best practices for enterprises with quick deployment life cycle and lower costs.

Custom Development Services
Force.com is an extremely powerful, scalable and secure cloud computing platform. Force.com enables ISV's to develop products up to five times faster and at much lower cost compared to traditional software platforms. With our unrivaled Force.com development experience, we can help you accelerate product development on Force.com platform.

For more information and pricing, please email sales@cloudely.com or call us at +1800-797-8608