Sr. Business Systems Analyst

Sunnyvale, CA
Salary: $110,000.00 to $140,000.00 /year


Business Systems Analyst will partner with the sales and business groups to support and ensure the delivery of applications and align with business and IT strategy. Take part in architecture and design discussions to promote consistency to Salesforce development methodologies. The position combines vendor management responsibilities with in-depth hands-on technical expertise. Apply technical expertise and business analysis concepts to identify, evaluate and define complex systems scope and objectives with an understanding of applicable business practices, processes, systems, and industry standards to meet end-user needs.

Business systems analysts are responsible for the analysis, adjustment, and restructuring of different aspects of a business. It is a business systems analyst’s responsibility to ensure that a business’s structure is meeting top output efficiency. Business system analysts work closely with individuals at all levels of employment to see what is and aren’t working in the most efficient manner possible. Business systems analysts must have a functional understanding of software systems and at least a fundamental understanding of software coding. They must be completely proficient in Microsoft Office and have interpersonal communication skills. Business system analysts must be prepared to address any concerns that arise during any restructuring of existing systems and adequately explain the advantages and disadvantages to any stem changes made under their supervision.

Travel may be required in order to gain a more intimate understanding of current methods of conducting business.


In‐depth knowledge of the standard capabilities of SFDC including Sales Cloud, Service Cloud, Salesforce Lightning, and Partner Communities and have successfully expanded on those capabilities through AppExchange and/or integration with external systems. Hands-on Salesforce system setup and configuration. Ability to manage multiple projects concurrently and drive delivery and execution. Strong analytical skills in analyzing complex problems, processes, and systems to propose solutions. Ability to work with cross-functional teams in a matrixed organization with excellent written/verbal communication skills.

Education: Bachelor’s Degree in Computer Science, Information Systems or equivalent
Current ADM-201 or 211 or DEV 401 certifications

Required Skills:

  • Systems Analyst
  • Analysis/Implementation
  • SDLC
  • Information Technology Project Management

Additional Skills:

  • Business Analysis
  • Data Analysis
  • Microsoft Office
  • Microsoft Visio/Lucid Charts
  • Requirements Analysis
  • Restructuring

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