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How does automation in Salesforce Service Cloud optimize workflows and improve response times?

Automation improves the best possible incremental improvement in workflows by performing repetitive tasks once, making operations...

What are the key features of Salesforce Service Cloud that differentiate it from other customer service platforms?

The key differentiating features about Salesforce Service Cloud are as below: 1.Omni-Channel Routing  2.Knowledge Management 3.Field...

From Lab to Life: How Salesforce is Elevating Healthcare & Biotech Operations

Biotechnology and the healthcare industry have progressed with time. Patient-centered systems and quality of life have...

Salesforce AI Agent: New Agentforce Platform

Agents are autonomous, assistive software systems that can reason, plan, and take action based on user...

From AI to Automation: Key Takeaways from Dreamforce 2024

Dreamforce 2024 has once again proven why it’s the ultimate gathering for innovators, trailblazers, and digital...

The Potential of Salesforce CRMA

Don’t you sometimes think about how some companies seem to know exactly what their customers want,...

Cloudely Inc. Becomes a Salesforce Billing Partner

Cloudely, Inc. has officially become a recognized Salesforce Billing Partner, empowering the company to implement Salesforce...

Salesforce Revenue Lifecycle Management: Qualification Rules in Product Catalog Management

Qualification rules define customer’s eligibility and inclusion conditions for products, or product categories. Criteria for the...

Salesforce Consumer Goods Cloud: Benefits and Use Cases

As technology grows smarter, customers’ expectations include all-encompassing, seamless and personalized services. Today’s digital age mandates...

Salesforce Data Cleanup: Why, When, and How To Do It

Data is the pillar for valuable insights and strategic decisions. Despite a nicely designed process and...