Terms and Conditions

Last Updated: 20^th Sep, 2025

Welcome to Cloudely Inc. These Terms and Conditions (“Terms”) govern your use of our website, digital transformation services, online training programs, and integrated services offered through Konfeeg, including SMS, WhatsApp integration, and payment gateways. By accessing our website, registering for our programs, or making a payment, you agree to these Terms.

Services Offered

We provide digital transformation services, online training programs and ERP-integrated services via Konfeeg.
Additional functionalities, such as SMS notifications, WhatsApp integration, and payment processing, are part of the platform enhancements for user convenience.

Payments

Payments for training programs and ERP-related services are processed through third-party secure payment gateways.
By completing a payment, you authorize us and our payment partners to process your transaction in accordance with applicable banking and financial regulations.
All payment information is handled securely, and we do not store your card or banking details.

Pricing and Taxes

Prices for training programs and ERP services are listed on our website or shared directly with you.
Applicable taxes, duties, or levies are additional and borne by the customer.

Refunds & Cancellations

Fees paid for online training programs are non-refundable, unless otherwise specified for a particular program.
ERP-related subscription or integration fees are non-refundable once services have been provisioned or activated.

Communication & Notifications

By registering, you consent to receive SMS and WhatsApp notifications regarding payments, program updates, reminders, or service alerts.
Standard carrier charges may apply, and you are responsible for such charges.
You may opt out of promotional messages by contacting us at hello@cloudely.com.

User Obligations

You agree to provide accurate and updated information while registering or making payments.
You shall not misuse our ERP platform, SMS, WhatsApp integration, or payment gateway for fraudulent or unlawful activities.

Data Privacy & Security

We comply with applicable data protection and privacy regulations.
Your personal information will only be used for service delivery, communication, and payment processing as described in our Privacy Policy.

Liability Disclaimer

While we ensure secure payment processing, we are not responsible for technical failures, payment delays, or issues caused by third-party payment gateways.
We are not liable for indirect, incidental, or consequential damages arising from the use of our services.

Intellectual Property

All training material, ERP modules, and communication templates are the intellectual property of Cloudely Inc. and may not be copied, reproduced, or distributed without permission.

Governing Law & Dispute Resolution

These Terms are governed by the laws of India/California, USA.
Any disputes shall be subject to the exclusive jurisdiction of the courts of Hyderabad, India/California, USA.

Contact Us

For any queries regarding these Terms, payments, or services, please contact us at:

Cloudely Inc,

Email: hello@cloudely.com

Address:

Headquarters
2880 Zanker Road, Suite 203,
San Jose, CA 95134
United States

Center of Excellence

CLOUDELY INDIA PRIVATE LIMITED
1-1-95/407, SriKrupa Apartments, Srungeri
Colony, Road No.1, Mohan Nagar, Hyderabad, Ranga Reddy,
Telangana 500089, India.